When it comes time for you to renew your certificates, you may find yourself getting an email for every domain that needs to be updated. If you have forgotten about your renewals, these emails can be a great reminder. If you already have a plan to renew, and do not need to be reminded, you can follow these steps to manage your renewal email preferences.

1. Log into your account.

Click Login in the top right corner of the page if you are not already logged in.

Select the CertPanel tab and enter your credentials to login.

2. Select “Renewal Reminder Settings" from My Account

Select the fifth option under “My Account”, which would be “Renewal Reminder Settings”.

Managing Renewal Preferences

On this page, you will find many options you can use to manage renewal email preferences.

A. Sending a Test Email

You will have the ability to send a test email with HTML included, or view a test email with only text included.

B. Update your E-mail Contact Information

You can use this box to change the email address you’d like your renewal reminders to be sent to. You can also enable reminders to go to the Admin and Technical contact on each certificate.

C. Update your Mobile Number

You can sign up for Text/SMS alerts by submitting your phone number here.

D. Update E-mail Type Preference

You can opt to receive HTML emails, or text-only emails.

E. Edit Each Domain’s Preferences

You can select unique options for each domain you secure with us.

Selecting Specific Domain Preferences

When selecting your domain’s specific preferences, you can select to receive email notifications anywhere from 30 days before the expiration date, to seven days after the expiration date. Click the button under "Activate/Deactivate" for each reminder you want to toggle.

If you need any further assistance with managing your renewal notifications, feel free to contact us at any time.