Staying on top of your certificate renewals is crucial for maintaining your website’s security and building trust with your visitors. Timely renewal ensures uninterrupted encryption and protects your online presence. Keeping track of renewal notifications shouldn’t overwhelm you – or your inbox.

We offer flexible options to help you stay informed in the way that works best for you. Whether you prefer text/SMS alerts, email reminders, or no notifications at all; we’ve got you covered. You can easily customize your preferences and adjust them whenever you need. If you need a break from notifications, you can turn them off entirely, anytime.

In this guide, we’ll show you how to manage your renewal & notification preferences, ensuring you never miss a critical renewal while staying in control of how and when you’re notified.

  1. Make sure you log into your account.
    • Click on the “Login” button which is located at the top right of your page. You should be directed to the CertPanel Login page, where you can enter your credentials.
    • If you are already logged into your account, you will see the “Log out” button instead. No need to click logout, you can go straight to CertPanel by clicking the “Go to CertPanel” button on the main page of ComodoSSLstore or accessing the link certpanel.com.
  2. Locate “Renewal & Notification Settings” from My Account

On your dashboard, locate the “My Account” button on the top right of your page. When you hover your cursor over “My Account”, navigate to Renewal & Notification Settings”.

Managing Renewal & Notification Preferences

Text/SMS Recipients

You can sign up for Text/SMS alerts by submitting your phone number.

Email Recipients

You can enable reminder emails to go to the Admin and Technical contact on each certificate by ticking the relevant box shown in the options above. You can also submit the email address you’d like your renewal reminders to be sent to. Select the + Add more option if you want to add additional email addresses.

  • Tip: We recommend at least one general distribution group email account just in case a person leaves your company (for example: [email protected])
  • Note: The added email addresses will have limited access to your account via the links contained in the emails. It’ll be just like if you forwarded them the original email.


Per-Order Reminders & AutoRenew Configuration

In this section, you are able to change the renewal and notification settings for individual orders. You can see the following information on the list: Order date, Domain, Product Name, and Order Expiration. The list goes by in descending order, which means your most recent purchase will be at the top of the list.

There are two reminders that you can enable/disable for your orders, OR you can opt-in to automatic renewal:

  1. Expiration Reminders – We send an email to remind you 30, 21, 7, and 1 day/s before your certificate expires.
  2. AutoInstall SSL Reminders – We send an email to remind you of your AutoInstall subscription renewal for the year so you can continue using our automated installer for your DV SSL certificate reissues/renewals.
  3. Automatic Renewal – When toggled on, it uses your primary card to renew eligible orders before they expire, with 10% off retail rates. You will still need to complete validation and installation as this only completes the enrollment process for you if you are not using AutoInstall SSL.

Multi-Year Settings (Advanced) 

If you bought Multi-Year (Multiple year) SSL certificates, you will need to reissue them on a yearly basis until the certificate needs to be renewed. With this setting, you can opt to enable/disable reissue notifications which sends an email to remind you 30, 21, 7, and 1 day/s before your certificate expires. If your whole order is expiring, you receive a renewal notice instead.